Question 1

How do I log food, weight, or exercise?"

Accepted Answer

Log you daily activities by pressing the green "Plus" button at the middle of the tab bar. Then choose the activity to log.

Question 2

How do I update my weight?

Accepted Answer

Log your latest weight by pressing the green plus button -> select weight, and save.

Question 3

How do I log for previous dates?

Accepted Answer

- On the home screen, you can click on the calendar, or left / right icons to change dates. - While on the date, press the green "Plus" button to record activities for that date.

Question 4

How do I edit or delete food entries?

Accepted Answer

- On the Home Screen, swipe down and press the "View or Edit Foods" button to go to the details food view. - Click on the food item to edit or remove it. - Click "Save"

Question 5

How do I log steps?

Accepted Answer

Oatsy integrates with Apple health to track your steps. Log steps manually in the "Add Exercise View" or automatically through your apple health steps.

Question 6

How do I connect to Apple Health Data?

Accepted Answer

Oatsy will ask to connect to your apple health data on the first launch.   If you did not allow access at that time, you can later modify the settings with the following steps.   1. Go to Settings 2. Click on Apple Health 3. Click on Data Access & Devices 4. Click on the the Oatsy App 5. Turn All Categories On

Question 7

How do I change diet plans?

Accepted Answer

- Go to the "Progress" page - Click on the current meal plan - Select the target plan - Click the green "Select Plan" button to switch to this plan.

Question 8

How do I get access to Premium Features?

Accepted Answer

You can subscribe to Oatsy Premium to unlock premium features, which include AI Scanner, Copy & Paste Meal, Photo Tracking, FitScore and Daily Analysis.

Question 9

How do I cancel subscription or get a refund?

Accepted Answer

Oatsy Premium Subscriptions are managed by Apple itunes. To cancel your subscription or get a refund, please contact Apple itunes support.

Question 10

How can I get Oatsy?

Accepted Answer

You can download the App directly from Google Play store or Apple App store. Just search for Oatsy Calorie Tracker.

Question 11

Is the app free to use?

Accepted Answer

Absolutely! You can enjoy all of Oatsy's cool features completely free of charge for life.   That makes Oatsy the unique nutrition and calorie tracking app when comparing to many competitors out there such as MyFitnessPal, Lifesum, and MyPlate.

Question 12

Is the foods data accurate?

Accepted Answer

Oatsy uses Nutritionix as our source of data. It is the largest grocery database on the planet curated by Professional registered dietitians, with coverage for over 92% of grocery items in the U.S. and Canada.   For more information, please visit https://www.nutritionix.com/

Question 13

Is the diet information accurate?

Accepted Answer

We carefully choose all of our data sources and references. Most information are based upon accurate research and government health guidelines.   For detail information of the sources of information, please visit https://www.oatsyapp.com/disclaimer

Question 14

Does Oatsy work with my health device?

Accepted Answer

We are constantly adding support to new devices and systems. As of now, Oatsy is integrated with Apple health for your health information. Stay tuned for support for more fitness devices.

Question 15

How do I get help?

Accepted Answer

If you have any questions about the app, you can directly chat with us using the messager on the Oatsy website. We will get back to you asap.   Or you may submit a form at https://www.oatsyapp.com/contact