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  • How do I update my weight?
    Log your latest weight by pressing the button at the center of the Home screen, then select weight, enter, and save.
  • How do I log for previous dates?
    - On the home screen, you can click on the calendar, or left / right icons to change dates. - While on the date, press the green "Plus" button to record activities for that date.
  • How do I edit or delete food entries?
    - On the Home Screen, swipe down and press the "View or Edit Foods" button to go to the details food view. - Click on the food item to edit or remove it. - Click "Save"
  • How do I log steps?
    Log steps manually in the "Add Exercise View" or automatically through Apple health sync. Calorie Deficit Calculator integrates with Apple health sync. Apple health sync is coming to Capy Diet soon.
  • How do I connect to Apple Health Data?
    Apple health sync is unavailable for Capy Diet at the moment. Calorie Deficit Calculator asks to connect to your apple health data on the first launch. If you did not initially allow access, you can modify the settings with the following steps. 1. Go to Settings 2. Click on Apple Health 3. Click on Data Access & Devices 4. Click on the the Oatsy App 5. Turn All Categories On
  • How do I change diet plans?
    - Go to the "Settings" page - Click on the current meal plan - Select the new meal plan - Click the "Select Plan" button to switch
  • How do I get access to Premium Features?
    You can subscribe to Premium to unlock premium features, which include AI Scanner, Copy & Paste Meal, Photo Tracking, FitScore and Daily Analysis.
  • How do I cancel subscription or get a refund?
    Premium Subscriptions are managed by Apple iTunes. Visit https://www.oatsyapp.com/cancel-subscription for detail instructions.
  • How can I get the App?
    Calorie Deficit Calculator - Download directly from Google Play store or Apple App store. - Just search "Oatsy" Capy Diet - Download directly from the Apple App store - Capy Diet is coming to Android soon
  • Is the app free to use?
    Absolutely! You can download all Oatsy's apps for free. We also provide accurate and comprehensive nutrition data (Macro, Micro) of millions of food items for free. That makes Oatsy the unique nutrition and calorie tracking app when comparing to many competitors such as MyFitnessPal, Lifesum, and MyPlate.
  • Is the foods data accurate?
    Oatsy uses FatSecret as our source of data. The #1 food and nutrition database in the world. Get access to more than 1.5 million verified food items covering generic foods, branded/manufactured products as well as restaurant items. For more information, please visit https://platform.fatsecret.com/api/
  • Is the diet information accurate?
    We carefully choose all of our data sources and references. Information are based upon accurate research and government health guidelines. For detail information of the sources of information, please visit https://www.oatsyapp.com/disclaimer
  • Does Oatsy work with my health device?
    As of now, Oatsy integrates with Apple health for your health information. Stay tuned for support for more fitness devices.
  • How do I get help?
    If you have any questions about the app, you can directly chat with us using the messager on the Oatsy website. We will get back to you asap. Or you may submit a form at https://www.oatsyapp.com/contact
  • What's different about Capy Diet?
    With Capy Diet, you can take care of your pet Capybara, while tracking daily calories and achieve weight goals! Every time you track you food, exercise, or weight, you power up Capybara to do explore the world and many other fun activities.
  • Can I play with my Capybara?
    You can play with Capy in many ways. - Feed Capy to grow and unlock achievements - Buy fashionwear to customize Capy's look - Visit Capy town to play in the Hot Springs or work in the Farm - Travel with friends and save the world from the evil Pelican, experience the immersive visual novel now!
  • How is Capy Power calculated?
    All factors and interactions in the app can increase Capy's power. Curious about the details? Visit the link for some power insights. https://www.oatsyapp.com/capydiet-power
  • What is the the probability of recruiting rare friends?
    Each friend has a star rating of 2, 3, 4, or 5 Stars, representing their ability and growth potential. There are 2 ways you can recruit friends (Gems recruit & Leaves recruit). Rules & probability as follow. Gems recruit: - 1 Free recruit / day - Guarantees a 5 Star friend every 20 recruits Probability - 3 Star: 75% - 4 Star: 21% - 5 Star: 4% Leaves recruit: Probability - 2 Star: 70% - 3 Star: 25% - 4 Star: 5%
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