Frequently asked questions
Is the app free to use?
Absolutely! You can enjoy all of Oatsy's cool features completely free of charge for life.
How can I get Oatsy?
You can download the App directly from Google Play store or Apple App store. Just search for Oatsy Calorie Tracker.
Is the foods data accurate?
Oatsy uses Nutritionix as our source of data. It is the largest grocery database on the planet curated by Professional registered dietitians, with coverage for over 92% of grocery items in the U.S. and Canada.
Is the diet information accurate?
We carefully choose all of our data sources and references. Most information are based upon accurate research and government health guidelines.
How do I get help?
If you have any questions about the app, you can directly chat with us using the messager on the Oatsy website. We will get back to you asap.
Does Oatsy work with my health device?
We are constantly adding support to new devices and systems. As of now, Oatsy is integrated with Apple health for your health information. Stay tuned for support for more fitness devices.
How to use the app
How do I log food, weight, or exercise?
Log you daily activities by pressing the green "Plus" button at the middle of the tab bar. Then choose the activity to log.
How do I log steps?
Oatsy integrates with Apple health to track your steps. Log steps manually in the "Add Exercise View" or automatically through your apple health steps.
How do I log for previous dates?
- On the home screen, you can click on the calendar, or left / right icons to change dates.
How do I edit or delete food entries?
- On the Home Screen, swipe down and press the "View or Edit Foods" button to go to the details food view.
How do I change diet plans?
- Go to the "Progress" page
How do I connect to Apple Health Data?
Oatsy will ask to connect to your apple health data on the first launch.
How do I get access to Premium Features?
You can subscribe to Oatsy Premium to unlock premium features, which include AI Scanner, Copy & Paste Meal, Photo Tracking, FitScore and Daily Analysis.
How do I update my weight?
Log your latest weight by pressing the green plus button -> select weight, and save.
How do I cancel subscription or get a refund?
Oatsy Premium Subscriptions are managed by Apple itunes. To cancel your subscription or get a refund, please contact Apple itunes support.